Professional Experience

My career journey from military service to HR leadership

January 2023 - May 2025

Caregiver / Direct Support Professional

Angels Mission LLC

Provided direct caregiving and daily living support to individuals with medical, developmental, and high-needs conditions in home and community-based settings.

  • Held National Caregiver Certification through the American Caregiver Association
  • Managed G-tube feedings, medication administration, and site care per physician directives
  • Maintained accurate health documentation including feeding schedules, medication tracking, and behavior observations
  • Coordinated appointments across multiple specialties, therapy services, and early intervention programs
  • Maintained strict confidentiality and safeguarded sensitive personal and medical information
Patient Care Documentation Compliance Care Coordination
February 2022 - January 2023

Human Resources Assistant (Active-Duty Personnel Records)

Department of the Navy - MMPB-22 | GS-07

Managed and maintained Official Military Personnel Files (OMPF) for active-duty Marines at Headquarters Marine Corps, ensuring accuracy, completeness, and regulatory compliance.

  • Maintained Active Secret Security Clearance while handling sensitive and classified personnel records
  • Processed 1,000+ personnel documents daily with proper inventory control, data integrity, and compliance with MCOs and DoD regulations
  • Delivered high-volume customer service, handling 100+ inquiries daily via phone, email, and in-person support
  • Coordinated with external federal and law enforcement agencies including NCIS, CID, and the FBI
  • Ensured strict PII protection and compliance with Privacy Act, cybersecurity, and records-management policies
  • Supported audits, inspections, and quality assurance reviews by maintaining inspection-ready records
OMPF ODI-RMS Secret Clearance DoD Compliance
July 2019 - March 2020

Human Resources Assistant (Employee Eligibility & ID Services)

Department of the Navy - DEERS / G-1 Manpower | GS-05

Delivered personalized customer service to 40+ service members and their families daily, managing DEERS enrollment records and ID card services.

  • Performed audits for over 1,000 service members' DEERS enrollment records
  • Verified eligibility by reviewing official documentation including birth certificates, marriage certificates, and court orders
  • Issued, renewed, and updated Common Access Cards (CAC) and Uniformed Services ID Cards
  • Entered, updated, and validated personnel and dependent records in DEERS, ensuring data accuracy
  • Ensured compliance with DoD Instructions, privacy laws, and cybersecurity requirements
DEERS CAC Issuance Eligibility Verification Customer Service
April 2015 - April 2019

Administrative Specialist (HR & Personnel Operations)

United States Marine Corps - Active Duty | E-4

Led administrative onboarding and personnel record management for a high-volume federal organization, ensuring accurate compensation, documentation, and regulatory compliance.

  • Maintained Active Secret Clearance
  • Audited and managed records for 5,000+ service members via MCTFS (Marine Corps Total Force System)
  • Managed inbound onboarding and administrative processing for personnel under PCS, TAD, and permanent assignment orders
  • Supervised six junior personnel, ensuring timely and accurate task completion
  • Corrected pay discrepancies of $1,000+ during tenure
  • Developed and implemented SharePoint pages for DOD Marines, enhancing resource accessibility
  • Received 2x Certificate of Commendation for superior performance and sustained professional excellence
MCTFS OMPF DTMS SharePoint Leadership

Education

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B.S. Business Administration & Data Analysis

Liberty University

Project Management Cognate | Expected January 2027

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A.S. Business Administration

Colorado Technical University

Graduated October 2023 | GPA: 3.73

Certifications

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Professional Certifications

  • Yellow Belt Lean Six Sigma
  • Microsoft Office Suite (Word, Excel, SharePoint, PowerPoint)
  • National Caregiver Certification - Home Health Aide (ACA)
  • American Red Cross First Aid & CPR/AED Certified (Adult & Pediatric)
  • Military Data Entry Annual Certifications